Think Wrong is the discipline for discovering and developing value-building opportunities. You will learn to outsmart the biological and cultural inertia that can erode human, intellectual, political, reputational, social, and financial capital—through four specific capabilities that transfer directly to the AI deployments, growth bets, market entries, and transformation initiatives you are navigating when you return.
Drone warfare is not the point. It is the laboratory. The point is this: the same four decisions where untested assumptions are most expensive—AI deployments, growth bets, market entries, and transformation initiatives—appear in infrastructure security, supply chain resilience, and operational continuity planning in a form the Ukraine conflict has made undeniable. The threat landscape changed faster than the planning assumptions. The technologists, analysts, and operators at NATO CCDCOE and in the Estonian defence ecosystem who meet this group are navigating exactly this structure. The capability built in Tallinn is not defence expertise. It is the practiced discipline for classifying which assumptions underlying current planning are still sound—before the next capital decision depends on one that is not.
The decisions where untested assumptions are most expensive are specific: an AI deployment built on beliefs about adoption and use case that were never tested. A growth bet committed before the demand premise was verified. A market entry that assumed competitive dynamics the team had never actually encountered. A transformation initiative designed to solve a problem the organisation had diagnosed without evidence. These four decision types share a structure: capital commits before the most consequential assumptions are examined. The cost of discovering a wrong assumption after commitment is 10–100× the cost of testing before it.
The status quo is not a management problem. It is a neuroscience problem. The brain’s efficiency—the synaptic shortcuts that allow you to drive to work without thinking—produces the same answers to every new problem. Biology and culture conspire together: the predictable path always feels like the rational one. Growth confirms assumptions until it stops. Governance instruments measure outcomes but were never designed to interrogate the premises that produce them. The result is that organisations commit capital on beliefs they have never formally tested—not because they are careless, but because the system was never built to surface the difference between what is known and what is assumed.
The democratisation of drone technology has removed the budget barrier to precision targeting. A logistics operator, an energy infrastructure manager, a telecommunications company, or a financial data centre operator now faces a threat category that their security assumptions were never designed to address. The cost of attack has collapsed. The cost of defence hasn’t been updated to match.
Just-in-time supply chains were designed for a world without hybrid threats. Drone interdiction—of components, delivery networks, port infrastructure, and logistics corridors—is not a future scenario. It is a present capability in the hands of state and non-state actors. The assumption that physical supply chain disruption is a natural disaster problem has not survived contact with the evidence.
Every city is betting on density as the future of sustainable living. Drone swarm technology is commercially available. Every assumption underlying smart city infrastructure, urban mobility, and public safety planning was formed before those two facts were simultaneously true. The organisations building dense urban infrastructure are not yet asking whether their security assumptions have kept pace.
Defence technologists understand the capability trajectory. Infrastructure operators understand the asset exposure. Insurers understand the financial risk. But the assumption-testing conversation that would connect these three groups has not happened at scale. The gap between threat intelligence and operational planning assumptions is where the next expensive mistake is being built right now.
Five days in Tallinn. Half the time in sessions, half the time in the field—at NATO’s premier hybrid threat institution, with Estonian defence technology companies, with critical infrastructure operators who have already updated their assumptions. The drone warfare challenge is the case. The practice you develop is what goes home. By Friday you’ll have tools you can use the following week—for making better resilience decisions, testing the assumptions beneath your most important operational bets, and building the buy-in that moves things forward.
The Innovators Intensive is a Think Wrong Blitz—the immersive, multi-day format the methodology was designed for—extended to four and a half days, taken into the field, and built around a live industry at a visible Deflection Point.
There is a specific reason the programme is located in Tallinn. Get Out—the Think Wrong practice of leaving the environments where familiar assumptions feel like common sense—is most powerful when the destination is a country that has already lived through the threat your own sector is only beginning to recognise. Estonia was the target of the world’s first state-level cyber attack in 2007. It has spent the intervening years building national resilience into the architecture of the state itself—its digital infrastructure, its defence doctrine, its civil preparedness planning—in ways no other NATO country has matched. The Estonians do not theorise about hybrid threats. They govern them. You can see what assumption-resistant planning looks like at institutional scale, because you are standing inside it. The Baltic is not the point. Getting out is.
The industry is the laboratory. The capabilities are what leave with you—directly transferable to the AI deployments, growth bets, market entries, and transformation initiatives you are navigating when you return. By Friday you will have practised all four against real stakeholders in a live industry. Most participants run their first internal session within thirty days of returning.
Most consequential decisions fail not because the team executed poorly, but because they were solving the wrong version of the problem. The Deflection Point practice produces a structured from–to shift: the current frame of the challenge and a better-founded alternative. Applied to the industry on Day 1. Applied to your own live challenge on Friday. The most important question before any capital commits is not “what should we build?”—it is “are we solving the actual problem?”
Every significant growth initiative contains beliefs masquerading as facts. The Certainty Map and PAK classification—Presumptions, Assumptions, Knowledge—give you a rigorous instrument for mapping every significant belief underlying a decision as either untested assumption, testable hypothesis, or validated knowledge. No AI deployment, market entry, or transformation initiative should advance based on Presumptions alone. Participants leave able to run this classification for any challenge, with any team, in any governance context.
Not all assumptions carry equal capital consequence. The Super Vital Assumption discipline identifies which beliefs are Tackle First—the ones that, if false, would change a capital allocation decision that only the CFO or CEO can authorise. Participants develop the diagnostic capability to identify SVAs quickly, prioritise them by consequence and testability, and sequence evidence-gathering to resolve the highest-risk unknowns before capital commits at scale.
The smallest credible evidence-generating action bounded by affordable loss. Participants design concrete, testable actions—prototypes, interview guides, demand tests, structured conversations—that put the Super Vital Assumption in front of real people the same day they are made. The discipline: build to learn what you do not know, not to persuade an audience that you do. Evidence before investment. Learning before scale. The week ends with a small bet designed for the participant’s own live challenge—executable within thirty days of returning.
Each day is structured around a core Think Wrong practice applied first in the classroom and then immediately in the field. The drone warfare challenge is the curriculum. Tallinn—the world’s most assumption-resistant capital city—is the campus. Your organisation is where it compounds.
Arrival in Tallinn. Opening dinner with the programme partners includes a structured briefing on how Estonia has built national resilience into the architecture of the state—digital infrastructure, defence doctrine, civil preparedness—in the years since the 2007 cyber attack. The challenge is introduced before any methodology. Participants encounter the standard before the framework.
Morning classroom: Deflection Point applied to the drone threat landscape. Participants map the from/to shifts that drone proliferation requires across different sectors—and challenge whether those shifts are being framed as technology problems when they are assumption problems. Afternoon fieldwork: NATO CCDCOE. Structured access and interviews with analysts using the Deflection Point frame.
Morning classroom: Certainty Map applied to the drone threat landscape. Which assumptions about infrastructure security are evidence-based? Which are bets the sector is treating as facts? Afternoon fieldwork: Estonian defence technology companies—the country that invented Skype and built the first digital state is also building next-generation counter-drone and autonomous systems.
Morning classroom: PAK framework and Super Vital Assumptions applied to the infrastructure security landscape. Participants classify their own sector’s beliefs by evidence quality. Afternoon fieldwork: critical infrastructure operators in Estonia—energy, telecommunications, and logistics operators who have already integrated hybrid threat assumptions into their operations planning. What changed, and what still hasn’t?
Morning: teams build prototypes of assumption-resistant operational plans for their own sectors. Afternoon: stakeholder panel—a defence technologist, an infrastructure operator, an insurer, a logistics director, and a representative of a sector that has not yet updated its assumptions. Evening: the escalation question: “Of the assumptions we surfaced this week—which ones, if they turned out to be wrong, would change a capital allocation decision that only your CFO or CEO can authorise?”
Half-day. Each participant maps the Think Wrong practices from the week to a live challenge they own—an infrastructure security decision, a resilience plan, a supply chain assumption, an AI deployment bet. The drone warfare challenge provided the pattern. The transfer session is where it becomes yours.
The drone warfare challenge is not a defence problem. It is the most visible current example of a pattern that appears in every sector where assumptions about physical security, operational continuity, and infrastructure resilience were formed in a different threat environment. The organisations that will navigate this well are not the ones with the best threat intelligence. They are the ones that tested their assumptions before the threat made testing unavoidable. By Day 4, most participants can name at least one assumption in their own organisation that belongs to the same category. For those who can, the next conversation is about whether that assumption warrants a more structured look. That is what the diagnostic is for.
If that pattern sounds familiar before you’ve even attended—the conversation starts here.
Each fieldwork session has specific Think Wrong frameworks to apply, specific questions to bring, and specific outputs to produce. The drone warfare challenge is the curriculum. Tallinn—the world’s most assumption-resistant capital, home to NATO’s premier cyber defence institution—is the campus.
Structured access to the Cooperative Cyber Defence Centre of Excellence—NATO’s premier institution for hybrid threat research. Interviews with analysts using the Deflection Point frame. The gap between threat capability and planning assumptions, made visible.
A session with one of Estonia’s leading defence technology companies. The country that built the world’s first digital state is also building next-generation counter-drone and autonomous systems. The capability trajectory, not the threat narrative.
Estonian energy, telecommunications, or logistics infrastructure operators who have already integrated hybrid threat assumptions into operations planning. What changed in their assumptions after 2007—and what still hasn’t.
A demonstration and structured conversation with commercial drone operators and counter-drone technology providers. The current capability landscape, applied to the specific asset exposure of each participant’s sector.
Structured past-behaviour interviews with logistics operators, urban planners, and security professionals. What assumptions have already changed in their planning—and which ones haven’t yet moved?
A defence technologist, a critical infrastructure operator, a risk insurer, a logistics director, and a representative of a sector that has not yet updated its assumptions. Real small bets. Real feedback. Real signal.
Every practice is introduced in the classroom and immediately applied in the field. By Day 4, participants are facilitating their peers through the tools they encountered on Day 1. The drone warfare challenge was the medium. The capability goes home with you.
The programme is designed and delivered with partners who have direct access to the hybrid threat landscape—from NATO’s premier research institution to the infrastructure operators who have already updated their assumptions in response to it.
The Cooperative Cyber Defence Centre of Excellence is NATO’s premier institution for hybrid threat research and the intellectual anchor of the programme’s fieldwork. The CCDCOE provides structured access and analytical depth that no other institution in Europe can match.
Estonia’s defence technology ecosystem—built on the same digital foundations that produced Skype, TransferWise, and the world’s first digital government—provides the commercial and operational dimension of the fieldwork programme.
The programme is anchored by a defence technology partner with specific expertise in counter-drone systems and a risk intelligence partner with direct experience repricing infrastructure exposure. Confirmations in progress.
The architects of Think Wrong bring the full curriculum, the facilitation framework, and eight years of European enterprise application. The Think Wrong methodology has been applied inside Airbus, A-cubed, and ALSTOM. The drone warfare challenge is the newest and most urgent laboratory.
Every Think Wrong Intensive—public or private—produces the same four artefacts. The week is not documentation of insight. It is the production of specific, capital-consequential material the Activator carries back into their organisation.
A focused portfolio of moves the participant could not see before Monday—each opportunity mapped to the capital domain it builds, scored for capital impact, and specific enough to act on. In the field-based format, each participant leaves with a portfolio tied to their own organisation.
The beliefs that, if wrong, would change a capital allocation decision only the CFO or CEO can authorise. This is the bridge from the week to the governance conversation that should follow. The escalation question is what opens it.
A personal Canvas marked with the participant’s own live challenge, the assumptions beneath it, the small bets designed, and the governance conversation next required. Designed to be read by a CFO, CEO, or board sponsor.
You leave as a certified Value Activator—carrying the Certified Serious Capital Activator™ credential and the trained capability to run Think Wrong inside your own organisation. Certification of course completion, consistent with how the Think Wrong Instigator Intensive has certified since 2016.
Before the Think Wrong Blitz existed as a named product, the Activator’s capability was abstract—“you will be able to run this inside your organisation.” With the Blitz named, the capability becomes specific: after Tallinn, you design, run, and report on a Think Wrong Blitz on the capital-building opportunity you own. The Blitz is the engagement that carries the Activator’s capability from trained to operational.
The Activator selects the capital-building opportunity, identifies the stakeholders whose evidence will be needed, and structures the Blitz arc—duration, sequence of practices, fieldwork requirements, stakeholder engagement points. Tallinn develops the scoping capability directly.
The Activator runs the Blitz inside their own organisation—framing the challenge boldly enough, engineering the Get Out, holding the Let Go discipline through generation, driving the team to Make Stuff the same day, designing the small bets, moving fast enough that the cycle outpaces the commitment. All six practices, applied against the live challenge the Activator owns.
The Activator delivers the four artefacts—Opportunity Portfolio, Super Vital Assumption map, designed small bets, updated Canvas—to the CFO, CEO, or board sponsor. The escalation question is the Activator’s bridge to the governance conversation. The Blitz readout is what opens it.
Think Wrong: How to Conquer the Status Quo and Do Work That Matters was published in 2016, is now in its third printing, and has been translated into Spanish and Arabic. The methodology has been applied at Genentech, JP Morgan, Microsoft, Airbus, the White House, NATO, Starbucks, Deloitte, and Stanford University.
Simple changes made it clear that you’re not just a cog in the wheel of this great grinding process—you’re an integral part of one of the largest experiments in curing a fatal disease. You’re a part of history.
Following a Think Wrong Blitz that redesigned Genentech’s global clinical trial investigator meetings—producing the highest-rated meetings doctors and nurses had ever attended.
We were determined to leave the tragically unproductive ‘us vs. them’ structure behind, solving gnarly problems more efficiently because we work together.
Following a Think Wrong session at the White House that convened 100 community leaders and produced an independent Leaders Forum and two bipartisan PACs within a single day.
The Think Wrong Innovators Intensives are designed and facilitated by a team with direct experience applying the methodology inside some of Europe’s most complex organisations—at Airbus, across Heidrick & Struggles, and throughout the leadership development contexts where assumptions are most deeply embedded and most expensive when wrong.
Greg Galle has spent more than thirty years watching the same pattern accumulate inside organisations: visible metrics that look healthy while something underneath remains fragile. He co-founded Solve Next and co-authored Think Wrong with John Bielenberg and Mike Burn—building the structured discipline that gives leaders a rigorous practice for surfacing and testing that fragility before it becomes expensive. His practitioner background spans brand strategy, organisational transformation, and leadership development across private, public, and civil sectors. He holds a BFA from the Otis Art Institute of Parsons School of Design. As the architect of the Think Wrong methodology, Greg brings both the intellectual framework and the facilitation depth that makes Friday’s transfer session the most consequential session of the week.
Louise Kyhl-Triolo brings more than twenty-five years of international leadership experience—across L’Oréal, Airbus, VMware, and Heidrick & Struggles—to the design and delivery of the Think Wrong Innovators Intensives across Europe. She works at the intersection of strategy, creativity, and leadership: coaching senior leaders, designing group experiences that shift how organisations actually work, and facilitating transformation that requires both directional clarity and genuine human change. Louise is the European programme lead—the person who knows how Think Wrong translates across cultures, sectors, and the gap between a week in the field and a Monday morning back in the office. She is a Solve Next Partner and Board Member (Europe) of the Human Impacts Institute.
Romain Gravier spent more than twenty years inside Airbus as a coach, facilitator, and leadership trainer embedded in some of the organisation’s most complex innovation and culture transformation programmes—including FCAS and Smart Collab at Airbus Defence and Space. He has been surfacing and working with assumptions inside a large, complex engineering organisation from the inside for two decades, which means he understands the forces that make organisational change genuinely difficult rather than theoretically challenging. Romain is a certified Integral Master Coach (Integral Coaching Canada) and a Certified Wrong Thinker credentialled by Solve Next. He brings the facilitation rigour that turns a week in the field into a practice participants can run themselves when they return.
Cornelia Wagner spent sixteen years inside Airbus in a sequence of roles that gave her an unusually complete picture of how large organisations learn, change, and resist change—from learning systems implementation and HR transformation to culture change management and, most recently, engineering transformation at Airbus Defence & Space. She founded Connecting Waypoints to bring transformational coaching and innovation facilitation to leaders navigating complexity. She brings to the Intensives something very few facilitators can: direct experience of what it costs when large-scale change is built on assumptions that were never tested—and the practical knowledge of what it actually takes to make a new discipline stick inside a complex organisation.
You are someone who knows the threat landscape has changed and suspects the planning assumptions have not kept pace. This is not an intelligence failure. It is the predictable result of assumptions that stability and growth have never forced anyone to update—confirmed by the absence of incident, normalised by years of operation without consequence. Tallinn is where we develop the structured practice of classifying which assumptions are still sound and which have quietly become wrong—before the next capital commitment depends on them.
Four documents designed for the conversations that follow this page. The first two are downloadable PDFs—the Programme Brief and the One-Pager—built for forwarding to colleagues, finance, and the people who will be in the room when the decision to attend is made. The second two are interactive selling kits—one for the internal champion making the case to themselves, one for the leader making the case to the organisation. Take what you need.
The full programme document. Methodology, schedule, faculty, fieldwork, fee structure, and the strategic case for attending. Built for forwarding to colleagues and decision-makers who need the complete picture.
A single-page summary for executive sponsors and budget conversations. Why now, what changes, and the four capabilities that transfer back to AI deployments, growth bets, market entries, and transformation initiatives.
For the leader who has decided this is worth doing and now needs to make the case internally. Talking points, anticipated objections, capital-allocation framing, and the conversation map for the meeting where the decision happens.
The assumptions you surface in Tallinn about drone proliferation and infrastructure resilience—that physical supply chains are insulated from hybrid threats, that density is a settled strategy, that the gap between threat intelligence and planning assumptions will close on its own—are structurally identical to the assumptions your own organisation carries in its AI deployments, growth bets, market entries, and transformation initiatives. The Tallinn week is the rehearsal. What happens at home is the performance.
“Of the assumptions we surfaced this week—which ones, if they turned out to be wrong, would change a capital allocation decision that only your CFO or CEO can authorise?”
Conferred by Tallinn. The credential signals the capability to classify organisational beliefs against evidence and design small credible tests before capital commits. Pre-Intensive participants can self-designate through the free Solve Next assessment.
The Diagnostic is the systematic organisational entry—$125,000–$200,000 depending on scale. It is the instrument that turns one Activator’s week in Tallinn into the governance conversation the CFO or CEO was always going to have eventually. You bring the escalation question; the Diagnostic builds the evidence.
Level 2 of the Serious Capital Leadership Ladder—five days, $12,500. The Architect Intensive designs the governance system that makes Capital Symmetry operable. Activators surface the assumptions; Architects design the infrastructure that governs them at scale.
Tallinn develops the capability: surface assumptions, classify them against evidence, design small credible tests before capital commits.
The escalation question, systematically. $125K–$200K depending on scale. The entry point to a Capital Symmetry governance relationship.
5 days · $12,500. Design the governance system—measurement infrastructure, portfolio allocation, evidence-gated stop criteria, entropy-resistant architecture.
Twenty seats. One of the world’s most assumption-resistant cities. Four and a half days at the intersection of defence technology and infrastructure resilience. The methodology is Think Wrong. The laboratory is Tallinn. The capability goes home with you. If this is the way you already think about your work—you are already a Wrong Thinker. The Intensive develops the practice.
Private cohorts start at €51,000 for up to 15 participants, with €3,750 per additional participant. Scoped to your organisation’s challenge—a 3-day commissioned Activator Intensive, or the 4.5-day field-based format with an industry laboratory selected for the commissioning organisation.